Bank Teller Resume

Experience

Citizens Bank, East Lyme, CT (September 2008 to June 2012)
Senior Teller

  • Promoted bank services and products.
  • Balanced daily cash deposits and bank vault inventory.
  • Assembled in-store marketing displays.
  • Trained employees on cash drawer operation.
  • Adhered to Citizens Bank security and audit procedures.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Examined checks for identification and endorsement.
  • Processed treasury, tax and loan payments.
  • Supplied tellers with coin and currency as needed.
  • Maintained confidentiality of bank records and client information.
  • Received regional branch recognition award for outstanding customer service.
  • Directed specific questions to appropriate branch personnel.
  • Delivered prompt, accurate and excellent customer service.

Northwest Distribution, Post Falls, Idaho (February 2006 to April 2008)
Inside & Outside Sales Rep

  • Led sales calls with team members to establish sales and customer retention goal
  • Hired and trained all sales staff for new store location.
  • Resolved an average of 3-5 customer complaints per month regarding sales and service.
  • Determined merchandise price schedules and discount rates.
  • Managed a regional sales staff of 5-15 members.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained friendly and professional customer interactions.

Lloyds Bank of Idaho, Post Falls, Idaho (December 2000 to December 2005)
Bank Teller

  • Opened new customer accounts, including checking, savings and lines of credit.
  • Managed opening and closing times for the main branch.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Processed cash withdrawals.
  • Trained employees on cash drawer operation.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Examined checks for identification and endorsement.
  • Reported daily averages and shortages to the operations department.
  • Supplied tellers with coin and currency as needed.
  • Maintained confidentiality of bank records and client information.
  • Directed specific questions to appropriate branch personnel.
  • Delivered prompt, accurate and excellent customer service. security and audit procedures.

Education

Heald College Fresno, Fresno, CA – Diploma Business/Legal
Orosi High School, Orosi, CA – High School Diploma Business

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